FAMILIARISATION REPORT

        Hawaiian hospitality

HAWAII IS HEATING UP WITH AUSTRALIAN GROUP TRAVEL
      BUSINESS!


Sue Gaddes recently visited Hawaii, and was fortunate to experience why Hawaii is one of the hottest destinations for Australian groups at the moment. And its no wonder why:

- Accessibility is so much easier now - with Qantas, Air Canada,
  and new Hawaiian Airlines flights
- The Aussie Dollar strength
- A great team at the Hawaiian Convention & Visitors Bureau in 
  Sydney
- An exciting range of activities and things to see and do

Our DMC in Hawaii is USA Hosts, and they aim to make each proposal something special - and take pride in their involvement from beginning to end of every programme. The feedback we've had from this "new team" the site inspections they've done, and groups they've handled has been just sensational, and I'm thrilled to report that Esther will be visiting Australia to attend AIME in February 2005 to say Aloha to all her Aussie and New Zealand friends.

In terms of group activities - Hawaii has so much to offer for meeting and incentive groups:
- Snorkelling and swimming off Diamond Head
- Rainforest tours and treks
- Kualoa Ranch
- Movie Tour (it’s where they filmed Jurassic Park, and more recently “50 First Dates”. What a
   perfect theme for an event! )
- Flying Fox (or “zip-lining” as they call it), ATVs, Horse riding – for very active groups
   And there's a "Secret Island" to finish off your day with a wonderful beach party!

Whether you plan everything for your group, or give them lots of time to themselves, whether they're a pure incentive group, or a meeting group who just want to have a great time - Hawaii is an ideal choice.

For more information on what Hawaii can offer email sue.gaddes@dms-dms.com.au


DESTINATION UPDATES


ASIA PACIFIC      

AUSTRALIA | COOKE ISLANDS | NEW ZEALAND | MALAYSIA 
SINGAPORE |
THAILAND | CHINA | INDIA


MANAGING AUSTRALIAN DESTINATIONS - WINNER OF THE 2004 NORTH QUEENSLAND TOURISM AWARDS MEETING & BUSINESS TOURISM AWARD!
 


Award winning
Australian DMC

Managing Australian Destinations (MAD) is Winner of the
highly contested 2004 Tourism Tropical North Queensland
Tourism Awards in the Meetings & Business Tourism Category.

The Awards program is the region’s official recognition for business success in Tourism. This award recognises distinction in service, product quality, innovation, marketing and achievement of Event Management Company, Managing Australian Destinations

MAD also won the 2004 Export Award in the Tourism Category for Far North Queensland. Managing Australian Destinations has excelled in delivering unique events, teambuilding and ground support Australia wide.

Discover Australia today with Managing Australian Destinations m-a-d@dms-dms.com.au 
                                                                                                                                            


COOK ISLANDS - ISLAND HOPPER VACATIONS JOINS THE DMS PORTFOLIO
 


Sparkling Cook Islands

The Cook Islands are a picturesque tropical dream with 15 islands scattered over the sparkling Pacific Ocean, blending a unique culture of Polynesian song and dance, turquoise lagoons, long white sandy beaches, tropical coral reefs and welcoming native hospitality.

Bringing this all to the Australian & New Zealand conference & incentive market is Island Hopper Vacations – a full-service, professionally staffed Destination Management Company who recently appointed Destination Marketing Services as their representation office.

Only a 7 hour flight from Sydney (via Christchurch) The Cook Islands remain relatively undiscovered by the Australian conference market, with Island Hopper Vacations Groups, Events and Incentives Manager, Nikki Hutchison predicting, “The Cook Islands will be the next South Pacific destination for the incentive travel market due to the new airline services starting in 2005”. Hutchison said, “The Islands offer stunning locations, an excellent choice of accommodation options, restaurants and leisure facilities – all essential ingredients for creating memorable events”.

Discover The Cook Islands today with islandhoppervacations@dms-dms.com.au 
                                                                                                                                            


 Watch The All Blacks perform a haka dance

NEW ZEALAND - TE MATATINI FESTIVAL

The biennial Te Matatini Festival gives visitors to New Zealand an opportunity to experience live Maori performance at its best. The next festival, to be held in Palmerston North from 24-27 February 2005, will bring together 1500 performers from all over the country.

The national event showcases the ‘best of the best’ and culminates in the coveted kapa haka competition. Thirty groups compete in waiata (song), haka (dance), and poi (a dance using balls on strings), and performances are physically demanding, mentally challenging, and very emotive.

The 2005 festival will introduce several new attractions. Visitors will be able to explore Maori traditional and contemporary fine arts, including drama, story telling, oratory, poetry, dance, music, carving, weaving, painting and ceramics.

Be impressed by beautiful New Zealand with NZDestinations. Contact them
at nzdestinations@dms-dms.com.au.


MALAYSIA - FORMULA ONE 2005 GRAND PRIX IN MALAYSIA

The 2005 Formula One Grand Prix is being held in beautiful Malaysia from the 18-20 March 2005 so celebrate the F1 spirit with Destination East in Kuala Lumpur. Kuala Lumpur boasts the Best Grand Prix circuit that is recognised as the world's fastest track and most beautiful circuit 2000.

LATEST  HOTEL OPENINGS IN 2004
Malaysia is a rapidly growing country with two new hotel openings:
1. KL Hilton (5 Star) - [510 Rooms] opened on 22 Sept 2004
2. Le Meridien (5 Star) – [425 Rooms] opened on 08 Oct 2004

                                                                                       
New hotels opening in 2005, include The Four Seasons Resort in Langkawi (Feb 2005) and the Kuala Lumpur Convention Centre (June 2005),
Destination East is the perfect DMC in Malaysia

For more information contact Destination.East@dms-dms.com.au
                                                                                                                          


 

 

 

 

 


The stunning Orient Singapore

SINGAPORE -NEW HOTEL UPDATES

The Oriental Singapore re-opened its doors on 1 December 2004 after a multi-million dollar renovation.  The renovation included the re-design of all 527 guestrooms and suites, enhancement to all public areas, dining and meeting facilities.  This is the most significant upgrading project for the  hotel since opening in 1987, and repositions the hotel amongst the city's most luxurious hotels. Guests now enter the dramatic atrium of the hotel through a single doorway, and the reception area has been strikingly enhanced with the use of black marble flooring and rich ebony fretwork grilles.

The Pan Pacific Singapore has unveiled its new look at Christmas, with the competition of its renovation costing S$3.9 million, with New Year's Eve marketing the official Launch.  The brand new Atrium opened to the public on 24 December 2004.

Contact Pacific World Singapore on pacificworldsingapore@dms-dms.com.au


IT&CMA TRADE SHOW REPORT FROM THAILAND


Sirocco Restaurant on top of the State Tower

Leila Fiedler recently visited Thailand for the annual IT&CMA trade show, along with a number of Australian and New Zealand agents. It was great chance to catch up with many of the Asian suppliers, and an opportunity for all the buyers to update themselves on the ever-changing Bangkok (and even with limited time, rediscover just how fantastic the shopping is!)

Leila was thrilled to have the opportunity to stay at the Sheraton Royal Orchid – one of the favourite hotels for many of the Australian MICE groups. Great location, great rooms, and wonderful service.

The team at Pacific World in Thailand led by Kris and Nong combined with Pipat and his great team at the Royal Orchid hosted the Australian & New Zealand buyers for a cocktail cruise and dinner at the Royal Orchid. By all accounts a great night!

As far as restaurants go – Bangkok must surely be leading the way in terms of funky and hip eateries!
A few well worth a visit when you’re next in Bangkok:

- Sirocco (www.thedomebkk.com)
- Bed Supper Club (www.bedsupperclub.com)
- FACE Bangkok (www.face-bangkok.com)

If you’d like an update or a customised proposal for Thailand, please contact DMS or Pacific World Thailand
 pacificworldthailand@dms-dms.com.au  or click here to view their portfolio.
                                                                                                                                            


CHINA  - SHOPPING INSTITUTION "SILK ALLEY" BEIJING CLOSES

Sadly the 5 January 2005 saw the final closing of the famous
"Silk Alley" in  Beijing.  Ardent shopping fans need not despair
though as the Pearl Market sells almost everything Silk Alley used to - from sunglasses to pearls and is still going strong with the added benefit of being indoors.
 
There are suggestions to open a new indoor "Silk Alley", but this is still in the planning stages, so no dates are available yet.
 

For the best suggestions of shopping and activities for groups in Beijing contact Pacific World China on
pacificworldbeijing@dms-dms.com.au.

                                                                                     The Last of the Great Aussie Shoppers
 
                                                                                                                       in the Silk Alley


INDIA- THE VANYAVILAS IN RANTHAMBORE


The Taj Mahal at sunset 

Between the Aravalli and the Vindhya mountain ranges in South-Eastern Rajasthan lies the Oberoi Vanyavilas, the ultimate romantic destination for adventurers. Set in 20 acres of landscaped gardens, lakes and fountains, the resort borders on one of the most extraordinary wildlife reserves in the world. Vanyavilas is just a little away from the Ranthambore National Park and Tiger Reserve - home of the magnificent Indian tiger, deer, leopard, and crocodile. 

Vanyavilas is a luxurious jungle resort. No comfort is spared. Air-conditioned luxury tents are set among lemon and mango trees by a carp-filled lake. The outdoor swimming pool is heated and there is a fabulous spa.

The main building recreates the glory of a Royal hunting palace with hand painted gilded frescoes, murals of elephants and peacocks, marble and chandeliers. When Indian princes went hunting, they did it in style. Vanyavilas is an idyllic retreat and unashamedly luxurious. The resort is 3hours 30minutes from Jaipur Airport and just 10 minutes from Sawai Madhopur railway station.

Come savour India with coxandkings@dms-dms.com.au or click here  for further information.

                                                                                                                                            
 


EUROPE     

PRAGUE | FRANCE & MONACO | SPAIN
UNITED KINGDOM | IRELAND | RUSSIA



Vampire themed night by INVENT

PRAGUE -  SCHWARZKOPF AUSTRALIA IN PRAGUE

INVENT Meetings + Incentives recently designed and coordinated an outstanding and memorable 4 day program for 100 participants from Schwarzkopf Australia & New Zealand.  Participants had the most fabulous time under the warming sun and clear blue sky.

The participants enjoyed a historic tram ride to the Castle, lunch in the worlds only Art Nouveau Beer Hall, and a casual evening at Seven Angels, a restaurant within a building dating back to 1411.

One of the highlights of the trip was the Dracula Night. All participants dressed up in costume and spent an evening in the stunning Gothic New Town Hall, decorated with garlic, crosses, spider webs and coffins. Entertainment for the evening was showcased by The Black Magic Ballet and a Classical Quartet.

Contact INVENT at invent@dms-dms.com.au or click here to view their portfolio.



          
Unique event options

FRANCE & MONACO- NEW MEMBER TO DMS' PORTFOLIO

LSO are always updating their extensive options for conference and incentive groups, and their latest updates on unique venues that are guaranteed to be unforgettable include:

M/Yacht Delphine: This magnificent steam yacht built in 1921 has today been totally restored and is now available for charter for up to 300 guests for cocktails quayside.

M/Yacht Christina O: The only one luxury super yacht that has become a legend. Christina O is available to those who want an opulent experience. It can seat 40 for dinner or receive 150/250 guests for a reception quayside.

NEW PROGRAMMES FOR FRANCE & MONACO:  
1)
An introductory journey into the world of Speleology that will take you into underground galleries and caves.
2) Canyoning: an aquatic experience which combines walking, swimming, jumping into rock pools and long slides on toboggans.
3) A fantastic and thrilling ride astride quads in the Nice and Monaco back country.
4) Cooking lesson at Le Nôtre in Cannes

Experience the best of France and Monaco with LSO International, lso@dms-dms.com.au



    Sumptuous Spanish cuisine

HOFMANN COOKING LESSONS IN SPAIN

IberoService Incentives are offering a fantastic new group activity - Hofmann Cooking Classes. The group will meet the teacher/chef de cuisine from cooking school Hofmann at the Boqueria Market. During this visit to the Boqueria Market the experienced chef will buy ingredients and explain to the group other typical Spanish and Catalan dishes.

From the Boqueria Market the group will take a small walking tour to the Hofmann school, with different stops being made at emblematic gastronomic shops where the teacher will explain the use of different ingredients. Groups will cook a variety of Spanish cuisine from Tapas, to Paella and Catalan cuisine.

Consider Spain, the year-round destination, for your next group. For more information contact Iberoservice@dms-dms.com.au 


UNITED KINGDOM- NEW LONDON HOTELS


London Bridge lights up at night

London has seen so many changes on the London hotel scene recently and this seems set to continue. Recently opened hotels include the Marriott Docklands, a grade 1 listed warehouse with modern 32 storey tower and within easy distance to Excel; the Courthouse Hotel Kempinski with its 116 rooms and sister to the already successful Bentley Kempinski is a five star hotel oozing flamboyant sophistication and occupies a prime position opposite Liberty’s of London; the Baglioni, a predominantly suite hotel with butler service and contemporary Italian flair, located opposite Kensington Gardens. Anxiously awaited is the four star, Riverside Park Plaza with its 396 bedrooms, a 16-storey new build and conference facilities for up to 780 guests and scheduled to open in May 2005 – more to follow soon!
From January 1, 2005, Fairmont Hotels & Resorts will take over the management of the Savoy.

Let SPECTRA organise your adventure. Contact them on
spectra@dms-dms.com.au


EXPERIENCE IRELAND THE ODYSSEY WAY


Experience a traditional Irish pub with Odyssey   

Odyssey, Irelands' premier DMC, is always inundated with fantastic feedback, yet recently received some truly special feedback from a recent program for The Independent Liquor Group.

“Each year since 1988 it’s been my responsibility to find and organise a suitable destination for our annual conference. When we identified Ireland as the 2004 venue, I knew it would be good but you and Kevin and the rest if the team at Odyssey turned it into a fabulous event. Members of ILG who have been on almost all our tours since 1988 have praised Ireland as the best ever.

It will probably be 2006 before I have the opportunity to return to Ireland but be rest assured Kevin and yourself will be my first point of contact on my return.”
John Raymond
The Independent Liquor Group

Let Odyssey show you the real Ireland, Odyssey@dms-dms.com.au



 


MOSCOW- ONE DAY IN THE 19TH CENTURY

Travel Russia can organise the perfect group where participants spend the full day outside  Moscow in one of the most picturesque places in the suburbs. The day includes  horse riding near Luzhetsky monastery accompanied by Rissian borzoi dogs and hounds, britzka (horse carriage) riding. The guests are treated to welcome cocktail: hot tea from Russian samovar, pancakes with caviar.

As soon guests are in the saddle you'll be served a traditional Russian "charka" – a glass of vodka with a lemon and pickles. Travel Russia provides full instructor support over the tour, introduction to the rules of horse hunting and nineteenth century's traditions.  Those who would prefer not to take the horse-riding course, can be taken for a ride in a carriage or participate in traditional Russian games of the time. In the afternoon hot lunch according to old-time Russian recipes awaits for the clients. All staff is dressed in the costumes of the epoch.

For more information please contact travelrussia@dms-dms.com.au



THE AMERICAS     

CHILE | NEW YORK
MIAMI | SAN FRANCISCO | CANADA



 
Scenic catamaran journey through Chile

CHILE -  LAN CHILE EXTRA FLIGHTS FROM SYDNEY! 

The most exciting news update on Chile and South America is that its now going to be so much easier to get there!!

South American carrier LAN has recently announced an expansion of its Australian flights with this month’s introduction of a fourth weekly Sydney-Santiago service.

The new flight will leave Sydney on Sat 10.30am and follow the same route as existing Mon, Wed and Fri services, via Auckland using A340-300 aircraft. A fifth flight, on Sun evenings, will also be introduced in July 2005.

Our DMC in Chile is Condor Travel who are your perfect partners to put together a mind-blowing incentive programme.

Contact DMS if you would like a customised or sample programme for Chile, Peru, Bolivia or Ecuador!
condor@dms-dms.com.au or click here to view their portfolio.

 
          Nightlife in New York

NEW YORK - Stars of the Night on and off Broadway

Catch Brooke Shields in Wonderful Town, Matthew Broderick in Foreigner, Jessica Lange in The Glass Menagerie, Edie Falco (Sopranos) in ‘night, Mother, John Lithgow in Dirty Rotten Scoundrels, and Billy Crystal, Whoopi Goldberg, and Mario Cantone, in their own one person shows.

This season will also feature new shows including Good Vibrations (The Beach Boys) and La Cage Aux Folles. In March 2005, All Shook Up featuring Elvis Presley classics and Monty Python’s Spamalot arrive into town.

Plans for the World Trade Centre Site Memorial will not come to fruition for quite some time, (the Freedom Tower is slated for completion in 2009), but their far reaching implications have begun to take effect. Teardrop Park, named for its shape, is now open downtown

For more information on Shackman Associates
contact shackman@dms-dms.com.au


 
Pictures

USA HOSTS UPDATE

USA HOSTS PERFORMANCE ALLIANCE HAD GROWN TO 38 LOCATIONS
The USA Hosts Performance Alliance has grown to thirty-eight locations throughout the world, with the addition of Circa Austin in Texas, NXTevent in Boston, Sullivan Group in Houston.

"As one of the industry's most respected alliances, we are customer-driven -- ideally positioned to serve our corporate, association and incentive house clients," stated USA Hosts Executive Vice President Terrence J. Epton, CITE, DMCP. "It has always been our goal to be the best DMC partnership in terms of locations and service levels, not simply the biggest. In just seven years, we have created a 38-destination alliance of service-oriented DMC companies, beginning with our twelve fully-owned offices and expanding through highly selective partnerships." USA Hosts owns and operates the USA Hosts Performance Alliance.

NEW ORLEANS
Harrah's New Orleans Hotel broke ground on a new 450-room tower on Fulton Street near the French Quarter, within walking distance of Morial Convention Center and the city's renowned riverfront. The project features and 11,000 square-foot Gordon Biersch Brewery Restaurant and 10,000 square feet of meeting space. The hotel is expected to open early in 2006.

LAS VEGAS
The Hibiscus Spa at the Westin Casuarina Hotel & Spa was recently opened in Las Vegas' newest luxury resort. The 10,000-square-foot spa and salon offers 15 treatment rooms and a retail centre. Westin Casuarina Hotel & Spa features 825 guest rooms and more than 10,000 square feet of meeting and event space.

 
For more information contact usahosts@dms-dms.com.au or click here to view their portfolio.

 


CANTRAV JOINS THE DMS PORTFOLIO


 Discover Canada with Cantrav

In the spirit of adventure Cantrav, the award winning DMC in West Canada recreate the excitement of discovery and challenge by seeking out the best experiences for visitors to British Columbia, Alberta and Alaska. They are the destination experts with over 20 years experience and have appointed DMS as their Australian & New Zealand sales & marketing office.

“Cantrav prides itself on operating as a proactive team-based organisation and we are looking forward to working together with the professional team at DMS to expand our reach into the Australian & New Zealand markets”, said Janice Cann, Vice President Sales & Marketing.

They operate more than 120 programs per year ranging in size from 10 to 2,500 persons and are the largest DMC in Western Canada, with innovative programs including:

  • Great Canadian Road Expedition in 4x4’s

  • An Evening of Elegance at The Fairmont Banff Springs

  • Mountie Martini Madness or Breakfast with the Belugas in Vancouver

  • Skiing, snowboarding, dog sledding, winter fishing or a Snowmobile Safari in Whistler

Discover Canada today with cantrav@dms-dms.com.au 
                                                                                                                                            


 

 AFRICA & the MIDDLE EAST      

 KENYA | EGYPT | DUBAI



    Experience the wildlife of 
         Africa 
with Micato

GREEN ROUTE  - CONNOLLY OF THE ZAMBEZI

Imagine your group spending 24 hours with the legendary River Man of Africa, Paul Connolly, as their mentor and guide? Now THAT'S unique and very special!

The location is the wildlife national parks near one of the wonders of the world, the Victoria Falls, and using the mighty Zambezi River as the awesome centrepiece. The program includes:

- Canoeing down the Zambezi river
- African style dinners and cocktails
- Nature walks
- Camping on an island in the Zambezi
- GPS navigation tasks

To experience this and other "wild" African programs
contact greenroute@dms-dms.com.au

 


    Arabian one thousand and  
     one night themed event 

EGYPT- WINNER OF THE MIMA 2004 AWARD!

Emeco Travel Incentive & Conference Manual 2004 edition has won the Bronze Award in the prestigious Meeting Industry Marketing Awards 2004 at Best Brochure – Destination Category.

This award is sponsored by the International Meeting Association with an overall objective of improving the quality of the Meeting Industry collateral materials.

Emeco Travel has been producing the Incentive & Conference Manual for more than 20 years on a regular basis and since its first edition it became a MICE reference for Egypt with creative Incentive Programs,
themed events such as the Arabian one thousand and one night themed event, as well as top quality suppliers information. as well as top quality suppliers information.

To discover the mysteries of ancient Egypt contact Emeco@dms-dms.com.au or click here.


DUBAI - A FASCINATING INCENTIVE DESTINATION


The group in Dubai

Sabina Rowe recently escorted a familiarisation group to Dubai with Gulf Dunes and Emirates Airlines. The group were given the opportunity to discover some amazing hotels and also experience a rapidly developing, cosmopolitan destination that effortlessly combines both modern & traditional influences.

The group began their trip by staying in the Emirates Towers Hotel. This hotel is conveniently situated in the centre of Dubai, and is a great option for corporate groups. Everyone was also fortunate enough to stay in the newly completed Al Quasar in the Madinat Jumiera complex. This property has an enchanting Middle Eastern flavour, and is setting the benchmark in style, comfort, glamour & luxury in Dubai.

The trip was concluded with a spectacular dinner in the desert under the stars where participants  dressed in a “Dish Dash” or traditional Arabic dresses, followed by a theatrical entrance into the campsite by camel. Entertainment included belly dancers, Bedouin henna ladies and “hubbly bubbly” pipes.

Other activities that Gulf Dunes could organise for a group while visiting Dubai include:
• Dhow Cruise on Dubai Creek
• Tours of the famous gold & spice soup
• Desert activities including sand skiing, dune bashing & a variety of other desert “sports”

Gulf Dunes demonstrated a professional “can do” attitude with impressive attention to detail. Contact
gulfdunes@dms-dms.com.au for more information.


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